Meet the Team - Keegan Restoration Woodland Hills

Meet the Woodland Hills Team Behind Keegan Restoration Woodland Hills

When water is spreading through a house, the person at the door matters as much as the equipment on the truck. The Woodland Hills crew at Keegan Restoration Woodland Hills is built around people who have worked the San Fernando Valley long enough to know that no two jobs unfold the same way. Some are straightforward dry-outs. Others turn into insurance claim marathons. What unites this team is simple: everyone shows up in uniform, knows their role, writes down what they find, and doesn’t leave until the job is actually done. These are the people you’ll see if you call (559) 258-5719.

Call (559) 258-5719

Our People

Shane Pruitt, Owner and Lead

Shane Pruitt, Owner of Keegan Restoration Woodland Hills, has been in restoration work long enough to have seen every way water can find into a home it wasn’t invited into. He runs jobs the way he talks: direct, no filler, and nothing promised that isn’t already on paper. Shane writes the scope of loss himself on most jobs because he knows that’s where the insurance claim either goes smoothly or goes sideways. He’s the one who decided every Woodland Hills job gets a written price before any work starts, and he’ll tell you the 365-Day Done Right Promise exists because he personally doesn’t want to do a job twice. If there’s a moisture reading that won’t cooperate, Shane is the kind of guy to ask if the wall is being difficult on purpose, then get back to the meter.

Marcus T., Lead Technician

Marcus runs the extraction and drying side of most Woodland Hills water damage jobs. He’s been on a Dri-Eaz and Phoenix equipment platform since early in his career and knows how to set up a drying plan around the Valley’s dry heat versus the occasional heavy storm season. Marcus holds IICRC certifications in water damage restoration and leads the initial assessment on most emergency calls. His specialty is reading psychrometrics: the relationship between temperature, humidity, and dew point that tells the team exactly when a wall is actually dry versus when the meter is lying. Marcus keeps a notebook in the truck with drying logs from every job, and he’ll show you the numbers if you ask.

Dana R., Senior Mold Remediation Technician

Dana handles the containment and remediation work that most people only think about after they smell something strange. She’s trained in RIA and IFA standards for mold remediation and has spent years working in crawl spaces, attics, and behind walls where water damage goes unnoticed until it becomes a bigger problem. Dana’s role is part detective, part contractor: she figures out where the moisture came from, isolates the affected area, and removes contaminated material without spreading spores through the rest of the house. She’s known on the crew for running the tightest containment setups and for being the first person to double-check a negative air reading before anyone opens a door. Outside of work, Dana keeps a garden that her co-workers suspect is a controlled experiment in moisture management.

Leo V., Service Coordinator and First Response Contact

Leo is usually the first voice you hear when you call Keegan Restoration Woodland Hills at 2 a.m. because a pipe broke. He’s not a call center operator; he works from the Woodland Hills dispatch office and knows where every truck is and who’s closest to your address. Leo takes the initial details, asks the questions that matter (Where is the water? How long has it been there? Do you have a shutoff valve nearby?), and gets a technician moving. He’s the one who makes sure the written scope gets to the homeowner before the crew starts work. Leo keeps the team’s schedule running without ever making a homeowner feel like a ticket number, and he’s got a habit of remembering customer names from calls months earlier.

Sam K., Apprentice Technician

Sam is the newest member of the Woodland Hills crew, working under Marcus and Shane on water damage extraction and drying jobs. He’s learning the trade the way it should be learned: watching, asking questions, and hauling equipment until it’s second nature. Sam is training toward his IICRC water restoration certification and spends most of his days setting up air movers and dehumidifiers, logging moisture readings, and learning to spot the difference between a surface mark and actual water damage. He grew up in the Valley and knows the neighborhoods well, which helps when the team navigates canyon roads after a storm. Sam is the one who double-checks the truck inventory before every dispatch, and the crew has learned not to test him on that.

One Standard, Every Job

Every Keegan Restoration Woodland Hills job runs on The Garrison Standard, and that standard isn’t a slogan on a website. It’s a checklist that starts the moment a call comes in: a live person answers, a technician shows up inside the window we promised, the price goes in writing before any work starts, the work gets done by the book, the site gets left clean, and the repair is backed for a full year in writing. Each location is independently owned and operated, which means the Woodland Hills team answers for its own work, not for a corporate office somewhere else. The equipment on our trucks comes from the brands restoration professionals actually use: Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry. The crew is background-checked and shows up in uniform. The paperwork is formatted to support your insurance claim. And if something fails within a year, Keegan returns and makes it right at no charge. That’s the promise, written down, on every job, no exceptions. Call (559) 258-5719 and you’ll talk to a person, not a phone tree, because when water is actively damaging your home, the last thing you need is a callback queue.

Written by Shane Pruitt, Owner at Keegan Restoration Woodland Hills, serving Woodland Hills and the San Fernando Valley.